Should I Call A Plumber or a Waterproofing Contractor?

Posted on Posted in Waterproofing

Any kind of building develops wear and tear over time. When something breaks or malfunctions in your house, you naturally call the experts. For instance, your roof tiles are falling piece by piece; you call the roofer. Your kitchen outlet shorted; you call the electrician. There’s a raccoon in the attic and it chewed through the dry wall; you call the pest guy and the carpenter. Water problems, should you call a plumber or a waterproofing contractor?

Most homeowners think that whenever there are water problems in the house such as leaks, clogs or when there is water where it shouldn’t be, the professional to call is a plumber. This may not be so in every case. It’s important for homeowners to understand the differences between plumbers and waterproofing contractors so they’ll know whom to call depending on the water problem that they’ve got.

A plumber is a skilled trades person who specializes in installing and maintaining systems used for distribution of water for drinking, heating and washing, sewage, and drainage in plumbing systems. This includes the system of pipes, drains, fittings, valves, and fixtures. A plumber does more than fix leaky pipes. A plumber may install or maintain heating systems, repair sanitation systems, fit domestic appliances such as dishwashers, install air-conditioning units, and/or fit bathrooms. Most states require that plumbers have a license.

A waterproofing contractor is also a highly skilled trades person who deals with waterproof solutions to your house; most often the basement but he can also apply waterproofing systems to decks, walkways, stairs, breezeways, and cementitious systems. A waterproofing contractor fix cracks in basement walls and/or floors, install drain tile, apply waterproofing membranes, encapsulate crawlspace, install sump pumps, basement dehumidification systems, and underground downspouts extensions and dry wells. A waterproofing contractor applies membranes to a building designed in such a way that water does not enter it as well as to protect its structural integrity.

Here are some usual scenarios when you need to call a plumber:

  • Water overflows out of the toilet after flushing;
  • A dripping faucet;
  • Low water pressure;
  • A running toilet;
  • Leaky pipes;
  • Slow or clogged drains;
  • Septic tank leaks;
  • Water heater problems;
  • Sewer line breaks or leaks;
  • Installation of new pipes, sinks or tubs.

On the other hand, you need to call a waterproofing contractor if:

  • You see water where it shouldn’t be and there are no water pipes or any water fixture near it;
  • Water seems to be coming from a crack on the floor or wall or comes from the joint where the floor and wall meet;
  • Your sump pump overflows;
  • There’s a leak over the foundation, from a mortar joint, cove joint.

It would be wise for homeowners to realize that plumbers and waterproofing contractors are very different professionals. A plumber cannot and should not do what a waterproofing contractor does.

If your water problem needs a plumber, how do you find a good one? The best way would be to seek referrals. Ask neighbors or nearby friends for referrals then check out online reviews when possible as well as find out if they are licensed. If you have a good experience with another professional such as an air-conditioner repair technician, a roofer or an electrician, try asking them for a referral. Some questions to ask a plumber are: how long they have been in business for, and ask about their guarantee. You may also want to get several quotes for comparison.

If your water problem needs a waterproofing contractor, here are some tips on how to find the best waterproofing contractor. Make sure you get the right contractor by reviewing a contractor’s credentials, past work, and experience. Knowing that your contractor is licensed, is open to providing references so you can check their quality of work, and that they are in the business for some time and know exactly what they are doing can gives you assurance that your water problem will be given the appropriate solution, work is done in a timely manner lessening the stress you are already experiencing for having such problems in the first place.

Check out this link to find out what questions to ask a potential waterproofing contractor –

It is also noteworthy to know that water problems that need a waterproofing contractor may vary from one building to the next; one size doesn’t fit all and the solution should be tailored to the problem.

Westside Company serves a vast area of Southern California including Los Angeles, Long Beach, North Orange County, and South Bay. We have over two decades of experience in a variety of waterproofing techniques not limited to basements. That includes below grade waterproofing, negative side waterproofing, liquid applied waterproofing, sheet applied waterproofing, retaining wall waterproofing, and cementitious systems waterproofing. As your waterproofing contractor, our team of trained experts will give you the best possible customer experience and the assurance that we have the solution to your water problem.

If you are not sure what type of waterproofing you need, you can consult with us for free and we can give you the best option to take as well as a free quote for the job. We at Westside Company do excellent work in repairing waterproofing systems or reapplying waterproofing materials after they have worn out. Call us at 310 994 4626 or e-mail us at

Also, our services are not limited to residences. We also do waterproofing for commercial establishments. Get on that phone or computer now and connect with Westside Company.

When those water problems have been resolved, don’t forget simple maintenance steps to keep those cracks and seepages in check. Regularly check to make sure that: the gutters, downspouts or other drainage systems in your house are working effectively and diverting water away from your home; the grade of soil around the foundation should encourage water to flow away from exterior walls; basement windows are above-ground level and have watertight seals; soil should slope away from the house to keep rainfall from collecting against foundation walls. In other words, keep water flowing away from the home as much as possible.

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